Please note, by clicking Apply, you are requesting that a Talent Acquisition Team Member reach out to you regarding further application steps.
Nature of Work
Under general supervision and at full-performance level, this position provides clerical and administrative relief, exercising discretion and independent judgement primarily for the BCSE Attorney. They will assist an Attorney or Administrative Supervisor in the child support enforcement setting.
Work at this level is characterized by the level of administrative support performed, and requires the application of specific knowledge necessary to compete complex procedural or unusual assignments. Although some tasks are defined and self-explanatory, the person in this position works closely with their supervisor to set objectives, priorities, and deadlines; they may independently set goals and time frames for individual work assignments. Considerable contact is maintained with attorneys and judicial personnel in the compilation of information.
This position:
- Attends meetings for the supervisor where interpretation of information gathered is necessary.
- Answers procedural or program inquiries or refers to appropriate individual response. Contacts are frequently of confidential or sensitive nature and requires tact.
- Keeps abreast of changes in agency or departmental laws, rules and regulations, as well as state, federal and local laws relating to child support enforcement.
- Collects and summarizes information from books and periodicals for review by responsible supervisor or BCSE Attorney.
- Researches basic statistical work in the compilation of reports involving the activities of the division/section/unit.
- Composes correspondence to inquiries where considerable knowledge of West Virginia child support policy, procedures, and guidelines are required.
- Answers telephones, screens calls, and places outgoing calls.
- Screens mail and responds to routine correspondence, schedules appointments, and makes travel arrangements and reservations for supervisor.
- Gathers, requests, and/or provides factual information requiring reference to a variety of Sources.
These positions are located in Hampshire, Mineral, Hardy and Berkeley Counties.
Minimum Qualifications
Training: Successful completion of a paralegal or legal secretarial training program.
Substitution: Two years of full-time or equivalent part-time paid experience in a legal setting in the capacity of a paralegal or legal secretary
OR a Bachelor's degree from a regionally accredited four-year college or university
OR five years of full-time or equivalent part-time paid experience performing clerical duties encompassing a wide range of office practices which must have included typing, screening and routing telephone calls and correspondence, and composing routine correspondence.
